Request Service

Property details being recorded beside a backflow assembly before requesting service
Share the notice and property details so the request can be reviewed for the correct utility and service type.

Use this form to request backflow testing, repair, replacement, failed-test follow-up, irrigation service, or fire-line service. Requests are reviewed for utility jurisdiction, service type, due date, access needs, and qualified-provider availability.

Before you submit

  • Check the water bill or notice for the serving utility.
  • Include the complete service address and compliance due date.
  • Select residential or commercial and the closest service category.
  • Mention a failed test, active leak, prior repair, or fire-line connection.
  • Do not use this form for an active water emergency.
Checklist of address, notice, service, and contact details needed for a backflow service request

Request Backflow Service

Request Backflow Service – Final

What happens after you submit?

  1. The request is reviewed for location, utility, service category, and deadline.
  2. If the request can be matched appropriately, a provider can follow up using the contact information supplied.
  3. No appointment is created until scope, availability, and provider fit are confirmed.

Please note: Submitting this form does not create a service appointment or guarantee coverage. Apopka Backflow is not a government agency, and only the serving utility can change a compliance deadline or approve an extension.

For background before submitting, review what a test involves, failed-test next steps, or the City of Apopka requirements guide.